Ethical, Effective, and Empathetic: Inclusive Treatment Practices for LGBTQ Communities
Summary
As a healthcare provider- it is your responsibility to provide unbiased, high quality patient care. As society changes, so do the treatment needs of the people living in it. In this webinar, participants will learn strategies for administering high-quality care to LGBTQ patients, a minority group considered high-risk in the medical and mental health field. This 45-minute webinar will include discussion of appropriate terminology, social and political issues impacting LGBTQ communities, strategies for countering marginalization, trauma, and other barriers to care, and best practices for creating inclusive, affirming treatment environments. Participants will learn about how interventions such as harm reduction and trauma-informed care can help to support and sustain healthy LGBTQ individuals, families, and communities. This online training will be filled with applicable lessons such as:- Learning appropriate terminology for LGBTQ patients
- Exploring medical and behavioral health needs specific to LGBTQ individuals
- Focusing on how the population develops different socially and how this impacts their needs
Program Highlights
Learn the "do's" and "don'ts" of working with LGBTQ individuals
- Understanding sensitive terminology greatly impacts individual medical treatments
- Applying current laws and healthcare policies that affect the treatment of LGBTQ individuals
- Creating a welcoming and inclusive environment at your healthcare practice
Explore social determinants of health specific to the population
- Adding value to your practice by creating a safe treatment facility where unique populations can advocate for their health and well-being
- Learning how to be a better ally, both personally and professionally, to LGBTQ individuals
- Developing and sustaining more authentic relationships with your LGBTQ patients and colleagues
Advocate for interventions such as harm reduction and trauma-informed care
- Strategizing effective care coordination for your LGBTQ patients
- Breaking down common barriers to care for high risk populations
- Differentiating between sexuality and gender identity in relation to providing medical care
Question and Answer Session - Hear expert answers to real-world questions!
About the Speaker
Andrew is a radical community social worker who holds a Master's of Social Service from Bryn Mawr College's Graduate School of Social Work and Social Research, where he concentrated in Community Practice, Policy, & Advocacy. Since 2011, he has worked for a variety of progressive social service agencies including Prevention Point Philadelphia, Philadelphia FIGHT's Institute for Community Justice, the Trans-Health Information Project at GALAEI (a Latinx social justice organization), Resources for Human Development's Morris Home, and Pathways to Housing PA. Andrew is also the lead facilitator of transcribez, a creative writing group for trans and gender non-conforming youth ages 14-24, held monthly at the University of Pennsylvania's Kelly Writers House. He is currently a member of the advisory board for The Bridge Way School, Philadelphia's only recovery high school, and has taught Sociology and Human Services courses as an adjunct professor at Harcum College. Andrew is passionate about trans rights, social justice, HIV advocacy, ending the war on drugs, and decarceration.
- Recent Presentations: "Trauma-Informed Care with the LBGTQI Community"
- Andrew specializes in harm reduction and trauma-informed care for LGBQ and TGNC/NB individuals, and provides freelance training and consulting services to help individuals, community groups, and agencies develop cultural competency for these unique populations.
Program Benefits
This informative 60-minute webinar will provide tools to empower healthcare providers to provide the best care for their LGBTQ patients. Participants will gain insight into how to convert knowledge into practice by focusing on the needs that are specific to this population. Keeping up-to-date with treatment practices avoids discriminatory lawsuits, improves patient retention, and prepares healthcare providers for all types of patients who they may be treating. This presentation also highlights how certain interventions and practices can be particularly positive for LGBTQ patients.
HRCI Credits

This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
Purchase this On-Demand Workshop
Ethical, Effective, and Empathetic: Inclusive Treatment Practices for LGBTQ Communities
$199 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive a link to access the recording(s) in your order confirmation email. On-demand recordings also include a copy of the speaker's presentation and the ability to submit your questions to the expert, for up to 7 days after viewing.
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