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Negative reviews on the Internet have become so common that it's tempting to accept them as inevitable. However, low rankings on hiring and consumer opinion sites shouldn't be ignored, given the tremendous toll they can take on your business--including its ability to hire and retain talent.
In this session, you'll learn about different review sites, response strategies (including when you should say nothing at all), and ways you can turn your haters--at least some of them--into your biggest fans. In addition, we'll explore the importance of having a reputation management strategy to minimize the impact of even the most venomous review.
Attendees will leave with:
Anthony Juliano is the President of Point Six Four Consulting and Training.
After this 60-minute session, you'll walk away with actionable information that will improve your company's image, hush the haters, and help you attract the highest quality job candidates.