Rethinking Performance Reviews: A Better Approach to Improve Performance
SummaryManagers and HR leaders know: Performance reviews are not only important for your organization's success - they have a strong connection to employee commitment, satisfaction, and engagement. They're a valuable tool to end bad behaviors and encourage positive ones, and are a critical communication tool for managers.
However, growing evidence shows, that more frequent employee feedback may be just as, or more, important than yearly performance reviews. Addressing positive, or negative, situations at the time they happen greatly benefits employee morale and growth. Join us for this high-impact, 60-minute training webinar to discover how to have timely, effective performance discussions. You'll learn:
- How to use performance reviews to change behavior
- How to identify opportunities for giving feedback on-the-spot
- Steps to apply the SMART goal to your employee reviews
- Keys to using on-the-spot feedback for big impact
- Tips to handle the blank stare, the over-reactor, and over-confident employee
- How to give negative feedback when it's uncomfortable to do so
Preparing for a Performance Review: Taking Control of the Situation
- 6 steps to constructive performance appraisals: Stay effective
- How to handle resistance when employees are in denial
- Stop "sugar coating" - Give feedback without damaging relationships
- Eliminate the fear of confronting your employees: Motivate & Engage
Delivering Constructive Feedback: During Reviews or On-the-Spot
- Get to the root of the problem: Questions you should & shouldn't ask
- Eliminate emotional outbursts from you and your employees
- When on-the-spot feedback is more effective than the yearly review
- Identifying when and where to do on-the-spot feedback
Post-Performance Review Issues and Techniques to Follow-Up
- What to do when performance reviews lead to termination
- Prevent the "post review blues" & create a positive work environment
- Specific follow-up techniques that improve performance
Question and Answer Session - Hear expert answers to real-world questions!
About the Speaker
Judith Lindenberger is the President of The Lindenberger Group, LLC which provides results-oriented talent management consulting to help people and organizations improve their productivity and performance. She has a distinguished career in human capital consulting and is recognized for her innovation and excellence.
- Her clients include American Express, AmeriCorps, Bristol-Myers Squibb, Brown-Forman Corporation, Horizon Blue Cross Blue Shield of New Jersey, MDRC, Rutgers University, Sarnoff Corporation, ShopRite, The College of New Jersey, The Commonwealth of Pennsylvania and The State of New Jersey.
- Ms. Lindenberger has certifications as a career counselor, master trainer, instructional designer, organizational development specialist and is certified in DDI, MBTI and The Profilor. She has designed e-learning on sexual harassment, diversity and management law. She has published many Management and Leadership articles in The Wall Street Journal and other leading HR and Management publications.
- She received a BA in Communications from the University of Pittsburgh and an MBA in Human Resource Management from Drexel University.
After finishing this program, you'll have the strategies to give employees' constructive, helpful and timely feedback, and tools to conduct productive performance reviews. You'll have also gained effective management tools to change bad behavior, motivate employees and boost morale.
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org