Business Etiquette Today: Redefining Expectations for Employees

Price: $ + applicable taxes

Summary

Business etiquette is a rich term that defines how we conduct ourselves in the workplace, and draws the line of what is acceptable, and what crosses that line.

Over the last year as the workplace morphed from on-site office to the living room, how we conduct ourselves while doing business has changed. The remote environment may have relaxed what was acceptable for a time, but barking dogs in the background and sweatpants may no longer cut it.

As businesses re-open and experience a blend of both on-site and remote employees, employers need to redefine the look of business etiquette and set clear expectations. But where do you start?

In this innovative and engaging 60-minute program, we will cover:

The key impacts moving to a remote setting had on business etiquette
How to identify where you can relax old rules and still maintain professionalism
Setting clear guidelines and boundaries for both on-site and remote employees
Implementing your new expectations and getting your workforce onboard

Program Highlights

Redefining Business Etiquette for the New Workplace

Defining business etiquette and its impact on your organization’s success
How business etiquette changed under COVID: the good and the bad
Re-evaluating and establishing your organization’s policies on conduct
Communicating what is acceptable now and what is not to employees

Putting Your (Organization’s) Best Foot Forward: Stepping Up Professionalism

The qualities of a good impression and how to make it
Using business etiquette to build relationships and stronger teams
Navigating common workplace faux pas
Taking accountability for mistakes that could impact future relations
Seamlessly blending your remote and on-site team members

Business Etiquette in a Remote World

Mastering the business etiquette of video conferencing and meetings
Checklist of do’s and don’ts for your remote workforce
Technology etiquette to maintain your high-level of professionalism

About the Speaker

Cheryl Grazier is the Principal of Cheryl Grazier Consulting LLC and has over 20 years of business experience in both the public and private sector as a trusted advisor in the areas of culture change, strategy implementation, program management, team and leadership development. Cheryl has worked in a variety of industries, including communications, government agencies, governmental contracting, and real estate.

She is particularly passionate about developing people skills and leadership capabilities for individuals. She specializes in exposing people's hidden aptitudes and talents, which enables those individuals to develop their known and recently found strengths and abilities. Her most obvious qualities are her energy, compassion, inspiration, creativity, resourcefulness, enthusiasm and passion about everything she does. By inspiring individuals and teams to be more than they think they can be, she launches individual and group productivity and morale to new levels.

Program Benefits

In this 60-minute program you will learn how you can adapt your employees’ business etiquette practices and behaviors to better suit today’s blended work environment.

If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!

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