COVID-19 & 7 Critical Steps to Crisis Management
COVID-19 doesn’t just affect one department, it reaches across entire organizations, impacting operations, personnel management, finance, supply chains, and customer engagement. We’ll give you clear guidance on how to navigate the most pressing challenges companies are facing, during this growing crisis.
This information-rich 75-minute webinar addresses preventing, mitigating and dealing with the business impacts of the novel coronavirus (COVID-19). Join us, as we cover:
- How to protect workers both physically and emotionally from COVID-19
- Which federal, state and local employee-related laws may be triggered by COVID-19
- How to build an effective cross-functional crisis management and response team
- Specific techniques to protect cashflow: Ensure that liquidity is sufficient to weather the storm
- Strategies to stabilize the supply chain and minimize any impact on your production
- The importance of a risk and business impact analysis and how to construct one
- Ways to communicate effectively both internally and externally with employees, customers, clients, vendors, suppliers and the public at large
Operations: Ensure Your Organization Remains Operating No Matter What
- How will we decide if we need to close an office?
- Should we close the business for the recommended two-week quarantine or longer?
- How do we effectively disinfect our office?
- How will you keep employees, customers, and vendors informed?
- What are the most crucial parts of our business, which should remain operating?
Finances: Get Answers to the Tough Questions
- If our offices are close, how will we collect payments?
- How long can our business survive without collecting revenue?
- How will we pay our bills and payroll if the office closes?
- Do we have available lines of credit and an adequate amount?
- Will we pay our employees and for how long if the office is closed? Are we required to do so?
- If an employee contracts coronavirus, will they only be allowed to use their accrued sick time?
Customers: Keep them Informed, Engaged and Paying
- If employees are out sick or the office is closed, how will we remain in contact with customers?
- If the office is closed or there’s a disruption in the supply chain, how will we deliver on contracts?
- If a customer is affected by the coronavirus and can’t pay an invoice on time, what are our options?
About the Speaker
Max Muller has more than 40 years of business experience as an attorney, businessman and professional trainer.
- In 1990, drawing on his diverse background, he began a consulting practice focusing on providing practical solutions in the areas of workplace legalities, e.g., equal employment opportunity, sexual harassment, FMLA, ADA, COBRA, FLSA, ADEA, etc.; safety and health regulatory compliance (OSHA); facilities management; and, warehousing/inventory control.
- He authored several books like "The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know, Second Edition" AMACOM Books (now HarperCollins Leadership) and SHRM, New York City, August 2013.
Every business differs, but the impacts of COVD-19 are bringing us all onto the same page with its implications. In our dynamic 75-minute event, we’ll cover the top issues companies are currently facing, while providing tools to minimize the impact and keep your business moving.