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With the movement toward Value-Based Payment systems, the stakes have never been higher to ensure patient satisfaction.
Using the secrets behind Disney's "magic" formula, you can turn your healthcare operation into a powerhouse of quality care and service to ensure high satisfaction scores and increased reimbursement.
Join us for this upcoming, 60-minute webinar as former Disney leader, Mark David Jones, will train you on how to apply the Disney principles to your healthcare operations including:
Mark David Jones, former Disney leader and current President of Small World Alliance, Inc., leads a consortium of former Disney executives and other experts who share their implementation insights with companies all over the world - specializing in health care. Mark is an acclaimed "anti-consultant" - having worked with dozens of Fortune 500 companies and numerous international corporations in six of the seven continents of the world. As a highly demanded speaker, Mark has an innovative, results-focused passion for helping people make a difference. His dynamic and engaging style has earned him a reputation for inspiring audiences to action.
Equip your staff with proven "insider information" that will help your healthcare organization apply Disney's legendary customer service principles to improve the patient experience and overall satisfaction. This 60-minute training will take your practice to the next level- focusing on what matters most to your patients.