Managing & Investigating EEOC Complaints: Guidelines for Employers
Summary
Investigating an employee’s claim of discrimination or harassment requires immediate action on the part of employers to satisfy the requirements of the Equal Employment Opportunity Commission (EEOC).
In this compliance-based, 90-minute program we will show you how to appropriately respond if an EEOC claim is filed against your organization, effectively investigate the complaint, and to properly respond. Join us to discover:
- Steps of the EEOC claim processes: how and when to respond
- Employer responsibilities once a charge has been filed
- Guidelines for conducting a legally effective internal investigation
- The EEOC’s role in adjudicating discrimination and harassment claims
- Best practices for employers to avoid claims
Program Highlights
Understanding & Navigating the EEOC Complaint Process
- What employers should expect once a claim is filed
- Understanding EEOC’s Determinations on the Merits of the Charge
- EEOC’s authority and actions in investigating a claim
- What employers should NEVER do if a complaint is made
Conducting an Effective Internal Investigation
- Mitigating legal risks when conducting an investigation
- Ensuring your investigation findings can stand up in court
- Developing the written summary of investigation results
Responding to - and Addressing - EEOC Complaints
- Benefits of participating in the Conciliation process
- Using mediation or settlement to resolve charges
- Best practices to avoid discrimination or harassment claims
About the Speaker
Diane L. Dee, President and Founder of Advantage HR Consulting, LLC is a senior Human Resources professional with over 30 years of experience in the HR arena. Diane’s background includes experience in HR consulting, training, and administration in corporate, government, consulting, and pro bono environments.
- Diane founded Advantage HR Consulting in early 2016. Under Diane’s leadership, Advantage HR Consulting provides Human Resources solutions for small to mid-sized public and private firms. Additionally, Diane is the author of multiple white papers and e-books addressing various HR compliance topics.
- She holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR and SHRM-SCP certification. Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management.
- Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.
Program Benefits
After this instructor-led, 75-minute event participants will fully understand the EEOC claim process, best practices to avoid EEOC claims, and how to conduct an effective internal investigation.
If you'd like this program customized for your organization, call us at 1-800-964-6033.
We're certain we can fulfill your training needs, while making it fit in your budget!
SHRM Credits
Premier Learning Solutions is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®. For more information about certification or recertification, please visit www.shrmcertification.org.
HRCI Credits
This program has been approved for 1 (HR (General)) recertification credit hour toward aPHRTM, aPHRiTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification through the HR Certification Institute. Learn more at hrci.org
Purchase this On-Demand Workshop
Managing & Investigating EEOC Complaints: Guidelines for Employers
$199 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive a link to access the recording(s) in your order confirmation email. On-demand recordings also include a copy of the speaker's presentation and the ability to submit your questions to the expert, for up to 7 days after viewing.
$300 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive a link to access the recording(s) in your order confirmation email. On-demand recordings also include a copy of the speaker's presentation and the ability to submit your questions to the expert, for up to 7 days after viewing.
$699 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive access to our full library of on-demand trainings along with the speaker's presentation and handouts for each event.
$899 + applicable taxes
You will receive access to the live event(s) which includes a copy of the speaker's presentation, real-time training with our expert instructor, and an interactive question & answer period. Two to three business days after each live training concludes, an email is sent to registrants which contains a link for unlimited access to the on-demand recording you can revisit & review.
You'll receive access to our full library of on-demand trainings along with the speaker's presentation and handouts for each event.
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Full-Team Pass
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