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Providers are finding that using mobile devices is far more flexible, convenient, and effective than paging or telephoning, and patients want to be able to use texting for handling of appointments, refills, updates, and the like, as even e-mail or the telephone has become too inconvenient.
This training will focus on the use of mobile devices in the healthcare setting. The use of mobile devices and texting is pervasive in society today and providers need to be prepared to make decisions when considering how to use mobile devices for various purposes, such as staff personal business use (e.g., "I'm running late in traffic due to the weather"), normal business use not involving any Protected Health Information (e.g., "The copier in the back hall needs new toner"), professional use involving PHI (e.g., "Patient Joe Jones is coming in for his follow-up at 10 AM, and his latest blood numbers are..."), and communications with patients for a wide varied reasons.
All of these uses must be considered, and the appropriate procedures followed. Different kinds of communication are subject to different rules- and compliance with HIPAA is a necessity.
This 90-minute training will dive into the latest HIPAA regulations regarding digital communication:
Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems, LLC, a Vermon--based consulting firm founded in 1982, providing information privacy and security regulatory compliance services to a wide variety of health care entities. He is a frequent speaker regarding HIPAA, including speaking engagements at numerous regional and national healthcare association conferences and conventions and the annual NIST/OCR HIPAA Security Conference.
This training will cover the information security compliance process, how it works, and how it can help you integrate mobile devices into your organization in a compliant manner. There have long been HIPAA requirements for covered entities to secure PHI and do their best to meet the requests of their patients for modes of communication, and using mobile devices is no exception. Adapting to these changes while maintaining compliance should be a top priority of any medical or healthcare facility.