The Art of Assertive Communication for Administrative Professionals
In our interactive instructor-led 60-minute event, we’ll empower you with advanced communication strategies, efficient task management techniques, and solutions for enhancing your collaboration skills. This program will provide you with insights to leverage your role more effectively, making a substantial contribution to your organization's success.
This is more than a webinar; it's a gateway to a more assertive, respected, and impactful professional presence!
Join us, and you’ll discover the following:
- The distinction between assertiveness & aggression
- Ways to articulate your needs & requests with clarity
- Skills for handling conflicts assertively & diplomatically
- How to gain the confidence to eagerly jump into any challenge
Assertive Communication Mastery: Transforming Words into Impact
- Keys to clearly differentiating assertiveness from aggression in your speech
- How to confidently voice your opinions in high-stakes meetings & discussions
- Ways to articulate complex ideas assertively yet respectfully in professional settings
Boundary Setting Brilliance: Crafting Your Professional Space
- Techniques to establish your personal & professional boundaries effectively
- Solutions for gracefully declining requests that conflict with your priorities or values
- Strategies to maintain your boundaries while fostering positive workplace relationships
Conflict Resolution with Confidence: Navigating Workplace Dynamics
- Methods to approach & resolve conflicts assertively, ensuring mutual respect
- Techniques for maintaining composure & assertiveness in challenging interactions
- How to turn confrontational situations into opportunities for constructive dialogue & growth
Question and Answer Session - Your specific questions & unique challenges will be addressed!
About the Speaker
Melissa Esquibel stands at the forefront of the technological revolution as a distinguished technology consultant, esteemed coach, dynamic trainer, and captivating speaker.
- Since embarking on her journey in 1991, Melissa has been an instrumental force in transforming the operational efficiencies of numerous companies across a spectrum of industries through her mastery of Microsoft Office Suite—including Excel, Word, PowerPoint, Access, and Outlook.
- Her profound insights are not just limited to technology; they are deeply rooted in a robust foundation of finance and accounting, honed through years of dedicated service in the banking and accounting sectors. This unique blend of skills allows Melissa to approach technology not merely as a tool, but as a strategic asset that can be leveraged to achieve unparalleled efficiency and productivity.
- Her sessions are not just lessons; they are transformative experiences that empower business professionals with the knowledge and skills to navigate the ever-evolving technological landscape confidently.
As the responsibilities of administrative professionals expand, so do the opportunities to make a bigger impact!
In our 60-minute program, you’ll discover how to boost your communication skills, while enhancing your professional presence, credibility, and capabilities.
If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!